Frequently Asked Questions
Answers to the most common questions about solar panels, heat pumps, EV chargers, and our free comparison service.
About Our Service
You fill in a short quote form telling us about your project. We match you with up to 3 vetted, local installers who contact you with free, no-obligation quotes. You compare and choose - there's never any obligation or cost to you.
Yes, completely free for homeowners. We earn a small fee from installers when they receive a qualified lead - you never pay us anything. Our business model means we're incentivised to match you with the best installers.
Up to 3 quotes from different MCS-certified installers in your area. This lets you compare prices, installation approaches, and customer reviews to make an informed decision.
Absolutely. All our solar and heat pump installers are MCS certified, and EV charger installers are OZEV approved. We verify certifications, check insurance, and monitor customer feedback before and after they join our network.
Solar Panels
A typical 4kW system saves £400-£800 per year on electricity bills. With 0% VAT and Smart Export Guarantee (SEG) payments, most systems pay for themselves in 8-12 years - then you enjoy 15-20 years of essentially free electricity.
Most residential installations take 1-2 days on the roof. The full process from initial quote to switch-on is typically 4-8 weeks, including survey, system design, scaffolding, and DNO notification.
Yes! Solar panels generate electricity from daylight, not direct sunlight. Output is reduced on cloudy days (around 10-25% of peak), but they still produce meaningful power year-round across all UK regions.
Solar panels typically last 25-30 years with minimal degradation - most manufacturers guarantee at least 80% output after 25 years. Inverters may need replacing after 10-15 years (cost ~£500-£1,000).
Most residential rooftop solar installations are covered by permitted development rights and don't need planning permission. Exceptions include listed buildings, conservation areas, and ground-mounted systems larger than 9m².
Yes. Most solar systems can have a battery added retroactively. Ask your installer to fit a battery-compatible or hybrid inverter from the start to make the upgrade easier and cheaper later.
Heat Pumps
A heat pump extracts warmth from outside air (ASHP) or ground (GSHP) and concentrates it to heat your home and water. It works like a fridge in reverse - for every 1kWh of electricity used, it delivers 3-4kWh of heat. That's 300-400% efficient.
An air source heat pump costs £8,000-£14,000 before grants. The BUS grant knocks £7,500 off, and 0% VAT applies, so you could pay as little as £2,500 for a full installation.
The Boiler Upgrade Scheme offers £7,500 towards an air source or ground source heat pump for homeowners in England and Wales replacing fossil fuel heating. It runs until March 2028. Your installer applies on your behalf - the discount comes straight off the invoice.
EV Chargers
A 7kW smart charger typically costs £800-£1,200 fully installed, including the unit, cabling, and any electrical upgrades. Renters and flat-dwellers may qualify for a £350 OZEV grant.
The SEG requires large energy suppliers to pay you for electricity you export to the grid from solar panels. Rates vary from 3p to 15p per kWh depending on supplier - Octopus Energy's Agile Export tariff typically offers the best rates.
Data & Privacy
No. Your data is shared only with the specific installers matched to your quote request (up to 3). We never sell data to third parties or use it for unrelated marketing. See our Privacy Policy for full details.
Solar panels and heat pumps add value to your property - studies show solar can add £5,000-£10,000 to a home's value. All manufacturer warranties and MCS guarantees transfer to the new owner automatically.
Contact us via our contact form and we'll investigate promptly. All our installers must meet ongoing quality standards. We mediate disputes and, in serious cases, remove installers from our network.
Still Have Questions?
Our team is happy to help. Get in touch or request free quotes from trusted installers in your area.